We ship across Canada via Canada Post and UPS. Once an order has been shipped, you will receive an email confirmation with your order and tracking information.
CANADA SHIPPING RATES
We only ship orders across Canada. Orders with a total value exceeding $100 will receive free shipping. Those orders under $100 will have a $12 flat rate shipping fee.
ORDER PROCESSING TIME
All orders placed Monday-Friday, will be processed on the following business day. Please note, orders placed on Friday will be processed on the following Monday.
Please expect 3-7 business days for shipping within Canada. Delivery times do not include the weekend or holidays.
LOST AND DAMAGED ITEMS
SPINCO is not liable for damages that are incurred during transit. Any goods that are damaged in transit is the responsibility of the shipping provider. SPINCO does not assume any responsibility for lost or damaged packages.
No returns will be accepted in SPINCO studios
If you are not satisfied with your purchase and would like to initiate a return please email email@example.com with return request , order number and your name in the subject line. Requests for returns will only be accepted within 14 days from the date of delivery.
All returns must be unworn ,unwashed and in their original condition. All water bottles are final sale.
Discounted items are final sale and cannot be returned.
For any additional questions or inquiries please email firstname.lastname@example.org